In managing the Service Catalog, what role should ensure item layout matches organizational needs?

The role responsible for ensuring that the item layout in the Service Catalog aligns with organizational needs is the catalog_admin. This role plays a crucial part in the administration and maintenance of the Service Catalog, which includes the organization and arrangement of catalog items to ensure they are user-friendly and meet the specific requirements of the business.

The catalog_admin is involved in various tasks, such as configuring catalog items, ensuring consistency in the presentation of services, and making necessary updates based on user feedback and organizational changes. Their focus is specifically on the day-to-day management of the Service Catalog, making them best suited for overseeing the layout and organization of items to enhance usability and accessibility for end-users.

While the catalog_manager may have broader responsibilities, including strategic oversight and alignment with business goals, it is the catalog_admin who directly handles the practical aspects of the catalog's design and organization. Therefore, the catalog_admin is essential for ensuring that the item layout is effective and meets organizational needs.