In the Unauthorized Change Properties module, what can you configure?

Prepare for the ITSM Certified Implementation Specialist Exam with interactive flashcards and multiple choice questions. Each question includes hints and explanations. Master your exam!

The ability to enable or disable the creation of unauthorized changes is a critical function within the Unauthorized Change Properties module. When this setting is configured, it directly impacts how an organization manages and responds to changes that are made without proper authorization.

Enabling unauthorized change creation allows the system to log these changes, providing visibility into changes that have occurred outside of the established Change Management process. This can help organizations monitor potential risks and ensure that they are aware of changes that could affect the stability and performance of their IT services.

Disabling the creation of unauthorized changes may be just as important in certain contexts, as it can help reduce the volume of changes that need to be reviewed or addressed retroactively. This functionality ensures that the change management process is adhered to, strengthening overall governance and control over the IT environment.

In contrast, the other options focus on reporting, monitoring, or managing records in different ways, but do not address the fundamental capability to control the creation of unauthorized changes, which is crucial for maintaining the integrity of the change management process.

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