In which part of Change Management are the necessary approvals determined?

Prepare for the ITSM Certified Implementation Specialist Exam with interactive flashcards and multiple choice questions. Each question includes hints and explanations. Master your exam!

The correct choice focuses on the Change Model, which defines the processes, workflows, and standards that will be followed during the change management lifecycle. Within this framework, the necessary approvals are specifically outlined to ensure that all changes are made in a controlled and consistent manner. The Change Model includes predefined criteria for assessing changes, determining their impact, and establishing who needs to approve different types of changes based on their complexity, risk, and potential disruption.

While other components, such as the Change Flow and Approval Process, play vital roles in the broader context of change management, they do not inherently define the overall structure in which approvals are specified. The Change Flow illustrates the sequence of steps taken during the change process, and the Approval Process details how approvals are executed and tracked, but the foundational criteria for approvals are established within the Change Model itself. This model serves as a guideline for which approvals are necessary, ensuring alignment with organizational policies and compliance requirements.

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