In which table are Change records stored?

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Change records are stored in the Change table, which is represented by the identifier [change]. This table specifically houses all the information related to changes in an IT service management context, including details such as change type, status, risk assessment, and the implementation schedule.

The structure and naming conventions used in this table allow for effective management of change requests throughout their lifecycle, aligning with IT service management best practices. By utilizing this dedicated table, practitioners can better track and report on changes, ensuring that they are appropriately managed, documented, and communicated across the organization.

The other tables mentioned are either related to change requests or represent different kinds of records that do not specifically pertain to the overarching change management process. For instance, [rfc] typically refers to the request for change process, which is one part of the change management lifecycle but not the actual change record itself. The [change_request] and [task_change] identifiers also reflect different aspects or phases of change management rather than the comprehensive record of changes captured in the main Change table.

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