Incidents are stored in which of the following tables?

Prepare for the ITSM Certified Implementation Specialist Exam with interactive flashcards and multiple choice questions. Each question includes hints and explanations. Master your exam!

The table where incidents are stored is the one specifically designated for incident records, which is the incident table. This table is fundamental to ITSM frameworks implemented in platforms like ServiceNow. It encapsulates all relevant information about each incident, including fields for classification, status, urgency, and assignment.

Choosing the incident table indicates an understanding that there is a distinct and dedicated structure for managing incidents within the ITSM application. This structure facilitates tracking and managing issues systematically, ensuring that all incident-related data is centralized and easily accessible for reporting and analysis.

The other tables mentioned might relate to various task or functionality contexts but are not the main repository for incidents, which is why they would not be used to store incident records directly.

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