Prior to Quebec, which page appears when you click Change > Create New?

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In versions prior to the Quebec release of ServiceNow, when users selected the option to create a new change, the interface directed them to the Change Interceptor page. The Change Interceptor serves as a point of control for users to assess the needed information before moving forward with the creation of a change record. It might include validations or prompts that ensure adherence to best practices and organizational policies regarding change management.

Understanding the context of this page is significant; it primarily functions to guide users effectively in the change creation process while ensuring compliance with established workflows. This is particularly useful in maintaining the integrity of the change management process before submitting a change request.

In contrast, the other options represent different functions or locations within ServiceNow that are not related to the initial action of creating a new change prior to the Quebec release. The Change Landing Page might serve as a dashboard but does not offer a direct entry point for creating new changes, the Change Form is the specific template that would be used after the Change Interceptor, and the Change Catalog pertains to predefined offerings rather than a pathway for creating new changes. Therefore, the Change Interceptor is the correct page that users experienced before the Quebec release when they initiated the creation of a new change.

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