The Problem table is extended from which table?

The Problem table is indeed extended from the Task table. This means that the Problem table inherits the fields and functionalities of the Task table, allowing it to leverage the structures and processes already established within ServiceNow. By extending from the Task table, the Problem table can maintain a relationship with other task-related entities and share features such as workflow processes, state management, and assignment functionalities.

This inheritance is crucial because it enables consistency across various records within the ServiceNow platform, ensuring that all tasks, whether they are incidents, problems, or changes, can be managed through a similar set of processes. The design choice supports better data management and alignment within IT service management practices.

While other options like Major Incident and Outage may be relevant within the context of IT incidents and service disruptions, they do not directly relate to the foundational structure of the Problem table. Similarly, Problem Task, while related to specific activities stemming from a Problem, is not the table from which the Problem table itself is extended.