To prevent the automatic population of impact and urgency from an incident when creating a problem, which module should be adjusted?

The correct choice focuses on adjusting settings within the Problem Management module to prevent the automatic population of impact and urgency when creating a problem from an incident. Specifically, the Problem Properties allow administrators to configure various settings related to how problems interact with incidents, including whether or not impact and urgency should be inherited.

By visiting the Problem > Administration > Problem Properties area, an administrator can set parameters that control the behavior of the system when transitioning from incident to problem management. This includes ensuring that the fields for impact and urgency do not automatically populate, allowing for more manual control and accuracy in categorizing and prioritizing problems.

In contrast, the other options, while relevant to their respective modules, do not directly address the desired adjustment for the automatic population of these specific fields when creating a problem from an incident. Priorities and how they are looked up or handled are not managed within the Problem module settings, making those choices less relevant for this particular situation.