What are the options available in the Release phase list?

Prepare for the ITSM Certified Implementation Specialist Exam with interactive flashcards and multiple choice questions. Each question includes hints and explanations. Master your exam!

The Release phase in IT Service Management (ITSM) focuses on the planning, scheduling, and management of releases to ensure that new or changed services are delivered to users effectively. The correct sequence identified includes all critical steps involved in the Release phase.

Beginning with Requirement Gathering, this step is foundational as it captures the needs and expectations of the stakeholders to ensure that the release aligns with business objectives. Following this, Design and Development are essential in creating the solution. The Build phase refers to the actual construction of the service or product, ensuring that it meets the specified design and requirements.

Deployment is the next vital step, where the release is made available to users, transitioning it from development into production. Quality Assurance (QA) plays a critical role in validating that the release is free of defects and meets the defined acceptance criteria before it goes live. Finally, User Acceptance testing ensures that the end-users can validate the solution fulfills their requirements and is ready for use.

The sequence correctly emphasizes a structured approach to releasing products or services, aligning with industry best practices in ITSM, ensuring efficiency, quality, and stakeholder satisfaction throughout the release process. Other options lack some essential components of this structured approach or are misaligned with the typical phases observed in formal release management practices.

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