What documentation is created to capture the lessons learned from a completed change process?

The documentation created to capture the lessons learned from a completed change process is the Post Implementation Review. This document serves as a reflective assessment, evaluating the success and effectiveness of a change after its implementation. It includes feedback on what went well, what challenges were encountered, and recommendations for future changes. The purpose of this review process is to ensure that the organization learns from each change experience, thereby improving the planning and execution of future changes.

Change Records, Change Requests, and Change Tasks serve different functions within the change management process. Change Records document the details of a change and its approval process, Change Requests initiate the changes to be considered, and Change Tasks are specific activities required to implement the change. While these documents are crucial in the change management lifecycle, they do not specifically focus on capturing the lessons learned post-implementation, which is the primary aim of the Post Implementation Review.