What is an example of a Key Performance Indicator for Change management included with Performance Analytics but not available in ServiceNow reporting? (Choose two)

A Key Performance Indicator for Change Management that is part of Performance Analytics but not available in standard ServiceNow reporting is the percentage of successful changes. This metric is crucial for organizations as it helps in assessing the efficiency and effectiveness of the Change Management process. By calculating this percentage, organizations can gauge how many changes achieve their intended results without causing incidents or requiring rollback, thus giving a clear view of the change process's success rate.

The distinction of Performance Analytics metrics, like the percentage of successful changes, lies in their ability to leverage historical data over time and provide trends, forecasts, and more complex calculations that standard reporting may not support. This capability allows organizations to make informed decisions about their change management practices based on data insights rather than just raw counts or simple reports.

In relation to the other choices, while they may offer value in their respective metrics, they are typically available in ServiceNow standard reporting features, limiting their uniqueness to Performance Analytics within the context of the question.