What is the advanced reporting capability included in Incident Management for performance insights?

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The advanced reporting capability included in Incident Management for performance insights is Performance Analytics. This feature provides organizations with detailed insights into their incident management processes by offering the ability to track, analyze, and visualize performance data over time.

Performance Analytics enables users to create custom indicators and reports which help in understanding trends, identifying bottlenecks, and measuring service efficiency. It allows for proactive management of incidents by enabling decision-makers to spot patterns and make data-driven decisions that improve service delivery.

Other options may relate to reporting or data visualization, but they do not encompass the full breadth of functionality that Performance Analytics provides in measuring and optimizing incident management performance. This makes it the most suitable choice for advanced reporting in this context.

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