What is the difference between an Email Template and a Quick Message when using the Email Client?

The distinction between an Email Template and a Quick Message lies primarily in how they are utilized within the Email Client. An Email Template refers to predefined formats that are automatically applied when an email form is initiated. This means that whenever a user opens the email client to send a message, the Email Template is already set up and ready to be populated with relevant information, which streamlines the process and ensures consistency in communications.

On the other hand, Quick Messages are flexible and can be manually selected by the user at any time. This allows for a more dynamic interaction where the user can choose the specific pre-written message as needed, without the constraints of a form that is automatically applied when composing an email. This differentiation makes it easier to address unique situations or frequently communicated points efficiently.

The other options do not accurately encapsulate the fundamental difference. For instance, while some may suggest that Email Templates function similarly to forms or that Quick Messages are associated with chat bots, that doesn't address the primary usage distinction. Furthermore, the ideas regarding availability and roles do not convey the essence of how each tool is applied during the email communication process.