What module do you use to change the setting for the time between incident Resolution and Closure?

The module used to change the setting for the time between incident Resolution and Closure is the Incident Properties module. This module specifically deals with the configurations related to incidents, including the parameters that define how incidents are resolved and closed.

Adjusting the time frame for closure after resolution ensures that service level agreements (SLAs) are adhered to and helps maintain consistency in incident management practices. The Incident Properties module allows for fine-tuning aspects such as escalation timelines, notifications, and closure logic, providing a targeted approach for managing incident lifecycle events.

While other modules such as ITSM Properties and System Settings may contain broader configurations relevant to the IT service management environment or system-wide settings, they do not focus specifically on the nuances of incident management. Incident Settings may also seem relevant but is typically associated with global settings rather than the specific configurations that pertain to the timeframes between resolution and closure. Therefore, the Incident Properties module is the correct choice for making the desired changes.