What optional Incident table is extended from the Task table?

Prepare for the ITSM Certified Implementation Specialist Exam with interactive flashcards and multiple choice questions. Each question includes hints and explanations. Master your exam!

The choice of Incident Task as the optional Incident table that is extended from the Task table is accurate because the Incident Task table is specifically designed to represent tasks that are associated with incidents. In ServiceNow, the Task table serves as a parent table for various task-related records, and the Incident Task, which is a child table of the Task table, captures the specific activities or actions required to resolve incidents.

This structure allows for a clear hierarchy and relationship between incidents and their associated tasks, facilitating better incident management. By extending the Task table, the Incident Task provides additional fields and functionalities that are relevant to managing tasks related to incidents, such as tracking progress, assigning tasks to users, and linking tasks to specific incidents.

In contrast, the other options do not extend from the Task table in the same context as Incident Task does. For example, Major Incident pertains to a different classification of incidents rather than a sub-process tied to specific tasks. Child Incident and Parent Incident relate more to the relationships between incidents rather than being a task management feature.

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