What role is required to authorize requests and requires a user license?

The role that is required to authorize requests and necessitates a user license is the approver_user. This role specifically has the permissions to approve or reject requests within an IT Service Management (ITSM) system. The authorization process is critical for ensuring that requests for changes, resources, or services are monitored and controlled, and the approver_user must possess the necessary credentials that come with a user license to facilitate this process.

In ITSM, it is essential that only authorized individuals can approve changes or requests, which serves to maintain the integrity of the service management process. This role typically encompasses broad access rights to view, assess, and manage requests, ensuring that proper governance and oversight are in place.

Other roles mentioned do not hold the primary responsibility for requesting authorization in a way that requires a user license. For example, roles like sn_approval_write and sc_approver may have related permissions but do not specifically represent the core function of an approver who is required to have a user license. Thus, the designation of approver_user is the most accurate choice for this context.