What roles are typically allowed to create and maintain categories in a service catalog? (Choose three)

The roles typically allowed to create and maintain categories in a service catalog encompass various responsibilities related to the administration and management of the catalog's structure and content.

A catalog administrator is responsible for the overall management of the service catalog, including the creation and maintenance of categories. This role usually has elevated permissions that enable them to structure the catalog according to the needs of the organization, making them a key player in ensuring that the categories reflect the services offered effectively.

The catalog manager is also crucial in this process. They oversee the development and maintenance of the service catalog, ensuring that it aligns with the organization’s goals and user needs. Their responsibilities often include defining category structures and making decisions regarding the categorization of services.

Additionally, a catalog editor plays a significant role in maintaining and updating the catalog content. They can have permissions that allow them to create new categories or adjust existing ones, contributing to the ongoing improvement and relevance of the service catalog.

While itil_admin can have broader responsibilities related to ITIL processes, they may not specifically have the permissions to manage service catalog categories unless their role is specifically configured that way in the system, thus making them a less typical choice for directly managing categories. Therefore, the combination of roles mentioned provides a comprehensive framework for managing service catalog