What triggers the Change - Normal - Assess Flow?

The Change - Normal - Assess Flow is initiated when a Change request using the Normal Change model is moved to the Assess state. This reflects a key aspect of change management where the process transitions from one state to another, particularly focusing on the assessment phase after the request has been processed and deemed ready for evaluation.

At this stage, the change's implications, potential risks, and benefits are analyzed by the change advisory board (CAB) or relevant stakeholders, ensuring that any planned changes are understandingly aligned with the organization's strategy before they are implemented.

The other options do not accurately capture the moment a transition to the Assess state occurs; for instance, simply creating a Change request or assigning it to a group does not inherently denote that the assessment process is underway. Only moving to the Assess state signifies the start of that detailed evaluation phase in the change management process. Therefore, this transition is critical as it serves as a checkpoint for ensuring informed decision-making regarding potential changes.