When you click the Re-Analyze button on a Problem record, what state is set on the record?

When you click the Re-Analyze button on a Problem record, the state is set to "Root Cause Analysis." This action indicates that the focus of the problem management process is shifting back to investigating and determining the underlying cause of the problem. By entering the "Root Cause Analysis" state, teams can systematically analyze potential causes and effects, gather relevant data, and collaborate to identify solutions. This state is crucial for addressing problems effectively, ensuring that the root causes are understood before any resolutions or fixes are implemented.

The other states mentioned, such as Assess, Draft, or Fix in Progress, pertain to different stages in problem or incident management, but they do not specifically denote the phase of actively analyzing the root cause of a problem, which is why they are not the correct answers in this context.