Where are the technical approvals defined for the Change - Normal - Assess flow?

The correct choice is associated with the overarching structure that outlines how technical approvals are to be handled in the context of the Change - Normal - Assess flow. The Change Approval Policy serves as a guiding document that defines the criteria, processes, and protocols that govern the approval of changes, particularly normal changes which typically require a thorough assessment before implementation. This policy ensures that all necessary approvals are obtained from the relevant stakeholders before proceeding, thus maintaining compliance with organizational standards and risk management practices.

The Change Approval Matrix, while a structured tool that outlines specific stakeholders and their roles in the approval process, does not inherently define the technical approvals in the same comprehensive manner as the Change Approval Policy. The matrices serve as a reference for understanding who needs to approve different types of changes but do not detail the process.

Similarly, while the Change Approval Subflow and the Change Assess Approval Subflow are components that facilitate the approval process, they operate within the framework set by the Change Approval Policy. These subflows detail the steps to be taken during the approval process but do not define the technical approval criteria themselves; they are more about the execution of the actual approval steps based on what has been established in the policy.