Which feature is primarily used for the assignment and management of tasks related to problem management?

The primary feature used for the assignment and management of tasks related to problem management is Task Management. This feature is designed specifically to support the creation, assignment, and tracking of tasks associated with problems within the IT service management process.

In the context of problem management, tasks might include actions that need to be taken to diagnose the root cause of problems, implement temporary workarounds, or resolve issues entirely. By utilizing Task Management, teams can effectively ensure that all activities are accounted for, responsibilities are clearly assigned, and progress can be monitored.

While other features mentioned, such as Task Creator, Action Modeler, and Flow Designer, have their roles in the overall ITSM framework, they do not specifically center around the systematic management of tasks within problem management. Task Creator may facilitate the creation of tasks, but it does not encompass the broader scope of tracking and management. The Action Modeler is typically used for orchestrating workflows, and Flow Designer is more about automating processes rather than focusing explicitly on tasks related to problem management. Therefore, Task Management stands out as the correct feature for this purpose.