Which methods can users use to locate items in a service catalog? (Choose two)

Using the search function on the catalog or portal is a highly efficient method for users to locate items in a service catalog. This search capability allows users to input specific keywords or phrases related to the items they are interested in, enabling quicker access to relevant services or products that might meet their needs. The intuitive nature of search features ensures that users can easily narrow down large lists of available services or items, enhancing the overall user experience.

Navigating through the categories is also a valuable method for locating items in a service catalog. This method allows users to browse systematically through organized categories, which can help them discover items they may not have initially considered. By providing a structured way to explore offerings, this approach is particularly useful when users are unsure of what specific item they are looking for but are open to exploring related options.

While the option referencing the Top Request or Popular Items widget offers a way to find frequently requested items, it is more of a supplementary method rather than a primary means of searching through the catalog. Similarly, the application navigator, while useful in other contexts, is typically not the primary tool for service catalog searches and would not be considered among the main methods for users in this specific scenario.