Which of the following is a common benefit of having an effective Change Management process?

Prepare for the ITSM Certified Implementation Specialist Exam with interactive flashcards and multiple choice questions. Each question includes hints and explanations. Master your exam!

Having an effective Change Management process provides several benefits, one of the most significant being reduced system downtime. This is achieved through a structured approach to managing changes in the IT environment. When changes are properly assessed, planned, and communicated, the likelihood of disruptions or failures during implementation diminishes significantly.

Effective Change Management ensures that all potential impacts of a change are considered, and appropriate mitigation strategies are in place. This minimizes the risk of unplanned outages or incidents that can lead to system downtime. Additionally, it helps in maintaining service continuity, ultimately enhancing the overall service quality and user experience.

The other options do not align with the benefits of a robust Change Management process. Increased costs in project management and more manual processes required would typically result from poor management practices, not effective ones. Similarly, a higher incidence of incidents is counterproductive and would be indicative of flaws within the Change Management process, rather than a benefit.

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