Which process is utilized to ensure a new Catalog Item is authorized in the Service Catalog?

The process that ensures a new Catalog Item is authorized in the Service Catalog is Change Management. Change Management is responsible for controlling the lifecycle of changes within an organization, which includes assessing and approving new or modified services before they are made available to users. When a new Catalog Item is proposed, it often involves changes to existing services, infrastructure, or processes, thus necessitating a formal assessment to ensure that the item aligns with business requirements and does not introduce unnecessary risk.

Catalog Management, while a key process in handling the Service Catalog and the items within it, does not itself authorize changes. Instead, it works closely with Change Management to ensure that only properly authorized items are available for users. In contrast, Fulfillment Management focuses on executing service requests and ensuring service delivery, while Release Management pertains to the planning and deployment of new functionality and updates rather than the initial approval of catalog items.

Thus, Change Management provides the necessary framework for evaluating, authorizing, and managing changes, including the introduction of new Catalog Items.