Which record type would be used for a View Company Policies link that redirects to a Knowledge Article?

The correct choice is a Content Item, as this type of record is specifically designed to represent documents, knowledge articles, or other similar resources within the platform. A Content Item allows for internal linking and sharing of knowledge articles effectively. In this case, linking to company policies aligns perfectly with the purpose of a Content Item since it can encapsulate various details and documentation that users may need to access.

The other options do not suit the requirement as closely. A Knowledge Item typically refers to the content within a Knowledge Article but does not serve as a linking mechanism itself. A Record Producer is utilized to create task records or request items in the system and is not related to linking directly to knowledge content. An Order Guide is primarily designed to bundle multiple request items for a service catalog, which does not align with the intent of simply redirecting to a knowledge article. Therefore, choosing a Content Item is the most suitable option for creating a View Company Policies link that redirects users to relevant documentation.