Which role is required to delete a problem record?

The role that is required to delete a problem record is the one associated with managing problems within the IT service management framework. The problem_admin role is designed to possess the necessary permissions to perform critical actions related to problem records, including deletion. This role typically encompasses responsibilities such as managing the lifecycle of problem records, ensuring compliance with processes, and maintaining the integrity of the problem management system.

Having the right role ensures that only authorized personnel can remove problem records, which is essential for data integrity and accountability in incident management processes. Deleting problem records can impact historical data and reporting, so it's crucial that this authority is limited to those equipped to handle it appropriately.

In contrast, other roles listed may not carry the specific permissions required for deletion, indicating that not all roles are equally suited for such sensitive actions within the problem management protocol.