Which type of catalog item may be found in a Service Catalog?

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The selection of order guides as the type of catalog item that may be found in a service catalog is appropriate because order guides serve as a means to streamline and simplify the request process for users. They allow users to request multiple related items or services with a single action.

Order guides typically dictate the flow of how services are presented, enabling users to navigate a complex catalog more efficiently. They can link to various service offerings, facilitating a more organized and user-friendly experience when a user seeks multiple related services. This can reduce the time spent searching through individual items, streamlining service fulfillment.

In contrast, while requested items refer to the actual items that users have requested, categories are simply organizational structures within the catalog to help users navigate. Execution plans are usually specific to process management and are not catalog items in themselves, but rather guide the execution of workflows. Thus, order guides distinctly represent a specific type of item in the service catalog that enhances the user experience through its functionality.

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