Which user roles can make modifications to the ServiceNow service catalog homepage?

The role that can make modifications to the ServiceNow service catalog homepage is the catalog_admin role. This role is specifically designed to allow users to manage the service catalog, including the customization of the catalog homepage. Users with this role have the appropriate permissions to add, remove, or modify catalog items, categories, and the layout of the homepage to enhance user experience.

While other roles may have various capabilities related to the service catalog, only the catalog_admin role is explicitly empowered with the permissions necessary to make changes to the catalog homepage. For instance, the admin role generally has broad access to modify many elements across the ServiceNow platform, but it is the catalog_admin role that focuses specifically on service catalog tasks.

The catalog_editor role typically allows for the editing of catalog items, which does not extend to changing the homepage layout. The sc_catalog_admin has specific functions related to catalog item management but lacks the overarching permissions associated with the catalog_admin role when it comes to homepage modifications. Thus, catalog_admin is the correct choice for making changes to the ServiceNow service catalog homepage.